Privacy Policy
The Civil Aviation Authority of Solomon Islands (CAASI) is committed to safeguarding personal information and respecting user privacy.
Last Updated
02 October 2020
Overview
This Privacy Policy explains how CAASI (“we”, “our”, or “us”) collects, uses, stores, and discloses personal information when you access or use our website, services, and associated subdomains.
Definitions
- Company: Civil Aviation Authority of Solomon Islands (CAASI)
- Country: Solomon Islands
- Customer: Any individual or organisation using CAASI services
- Device: Any internet-connected device
- Personal Data: Information that identifies or may identify a person
- Website: https://www.caasi.gov.sb
Information We Collect
We may collect personal information including:
- Name and username
- Email address
- Phone number
- Mailing address
- IP address and device data
How We Use Information
- To operate and improve CAASI services
- To personalize user experience
- To process transactions and communications
- To respond to enquiries and support requests
- To meet legal and regulatory obligations
Third-Party Information
CAASI may receive information from third parties such as analytics providers, fraud detection services, and social media platforms, subject to user privacy settings.
Information Sharing
We may share personal and non-personal information with trusted service providers, affiliates, or government authorities where required by law. CAASI does not sell personal information.
Email Communications
By submitting your email address, you consent to receive communications from CAASI. You may unsubscribe at any time using the links provided in emails.
Data Retention
Information is retained only for as long as necessary to fulfil service delivery or legal requirements, after which it is securely deleted or anonymised.
Data Security
CAASI implements physical, technical, and administrative safeguards to protect personal information. While we take reasonable measures, absolute security cannot be guaranteed.
International Transfers
Information may be transferred and hosted outside Solomon Islands. By using CAASI services, you consent to such transfers in accordance with applicable law.
User Rights
Users may request access, correction, restriction, or deletion of personal data, subject to identity verification and legal obligations.
Children’s Privacy
CAASI does not knowingly collect personal data from children under the age of 13. If identified, such data will be removed promptly.
Cookies & Tracking
CAASI uses cookies and similar technologies to improve website functionality and analytics. Cookies may be managed via browser settings.
Regulatory Compliance
CAASI aligns its privacy practices with international data protection principles, including GDPR, where applicable.
Policy Updates
This Privacy Policy may be updated periodically. Continued use of the website constitutes acceptance of the revised policy.
Contact
- Phone: +677 36563
- Website: https://www.caasi.gov.sb
By using the CAASI website, you acknowledge and accept this Privacy Policy.

